Multi-channel · One source of truth

Stop Overselling on Delivery Apps

Juggling Deliveroo, Uber Eats, and the in-store queue at the same time? StockClerk makes your POS the single source of truth — and automatically keeps every delivery platform in sync, all the time.

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<5 sec
Cross-channel sync
0
Manual updates needed
24/7
AI monitoring

The multi-channel restaurant problem

You're in the middle of a Friday evening rush. A table of eight has just sat down, your Deliveroo tablet is chiming, and a customer is at the door for an Uber Eats pickup. You sell out of your slow-cooked short rib at the table. But Deliveroo and Uber Eats still show it as available — and two more orders come in within minutes. Now you're cancelling orders, fielding complaints, and watching your delivery scores slip. All because stock levels weren't synced across every channel in real time.

Your POS leads. Every other channel follows.

StockClerk treats your POS as the single, authoritative source of stock truth. Every sale — regardless of which channel it comes through — updates the POS. And every POS update propagates to all delivery apps instantly.

  • POS sale → Deliveroo and Uber Eats updated in under 5 seconds
  • Delivery app sale → POS stock decremented automatically
  • Any channel can sell, one system stays in sync
  • Item sells out → automatically paused on all platforms
StockClerk · Multi-Channel Hub
StockClerk
AI Sync Engine · Live
Eposnow POS
● Source
Deliveroo
● Synced
Uber Eats
● Synced
All channels reconciled · 8 seconds ago · 0 discrepancies

Reserve stock for your walk-in customers

If you run both a dine-in service and delivery apps, you may not want delivery orders to consume every last unit of stock. StockClerk's buffer reserve lets you protect a portion of each item for your in-restaurant customers, regardless of how busy your delivery channels are.

  • Set a per-product buffer (e.g., keep 4 portions for walk-ins)
  • Delivery apps show reduced availability automatically
  • No technical configuration — set it in the StockClerk dashboard
  • Adjust buffers any time, even mid-service
Buffer Stock Settings
Reserve stock for walk-in customers
Short Rib (slow-cooked)
Tonight's special
14
In stock
4
Reserved
=
10 on apps
Crispy Duck Breast
Main course
9
In stock
2
Reserved
=
7 on apps
Chocolate Fondant
Dessert
18
In stock
3
Reserved
=
15 on apps
Meet Your AI Team

Four agents, working every second

StockClerk is powered by four coordinated AI agents. They watch, sync, reconcile, and escalate — so you don't have to.

Watcher
Event Monitor

Watches your POS, Deliveroo, and Uber Eats simultaneously. Any stock movement on any channel is detected the instant it happens.

Sync
Propagation Engine

Receives the event from Watcher, calculates the correct stock level across all channels, and pushes updates to every platform in under 5 seconds.

Guardian
Reconciliation Agent

Independently audits all channels every 15 minutes. Automatically corrects any drift — even if an event was missed due to a network blip or manual edit.

Alert
Smart Escalation

Filters routine sync activity so you only hear about things that genuinely need your attention — like running critically low on a popular dish during peak hours.

Why restaurants oversell on delivery apps — and how to stop it

Restaurant inventory management across multiple delivery platforms is fundamentally a synchronisation problem. When you serve a dish to a dine-in customer, that transaction happens at your POS. But your Deliveroo menu and Uber Eats listing don't know about it. Unless someone manually updates the stock on each platform — usually via a separate tablet or web portal — they'll continue showing the dish as available long after you've run out.

For small restaurants with a limited menu, this might cause one or two overselling incidents a week. For busier venues with a larger rotating menu and high delivery volume, the problem can scale into dozens of avoidable cancellations per week. Each cancellation carries a direct cost: the order revenue is lost, the customer is frustrated, and your visibility on the platform's algorithm may be penalised.

StockClerk eliminates this problem by removing manual stock management entirely. From the moment you connect your channels, every sale is automatically reflected everywhere.

Restaurant stock management: why real-time matters

The critical window between a sale happening and the delivery app menu updating is where overselling occurs. If that window is 10 minutes — the time it might take a staff member to notice and manually update the menu — then during any busy 10-minute period you're exposed. If that window is under 5 seconds, you're effectively never exposed.

StockClerk's architecture is designed around this principle. The Watcher agent doesn't poll for changes on a fixed timer — it responds to events as they occur, triggering the Sync agent immediately. The result is a consistent under-5-second update cycle for every channel.

How StockClerk handles concurrent orders from multiple channels

One of the trickier scenarios in multi-channel restaurant management is when orders arrive simultaneously from different platforms. A walk-in orders the last two portions of the special; at the same moment, a Deliveroo order comes in for the same dish. Without a central synchronisation layer, both transactions might succeed and leave you with a negative stock position.

StockClerk handles concurrent events using an ordered event queue. Both the POS transaction and the delivery order are processed in sequence, with the stock level checked and decremented correctly for each. The second order, if stock is exhausted, triggers an automatic availability update to the platform — either reducing quantity to zero or marking the item as unavailable, depending on your settings.

Protecting your Deliveroo and Uber Eats rankings

Both Deliveroo and Uber Eats factor cancellation rates and rejection rates into how your restaurant is ranked in local search and recommendations. A high cancellation rate — even if driven by inventory problems rather than quality issues — can reduce your visibility and compound the revenue impact of overselling.

By eliminating stock-related cancellations, StockClerk protects your platform rankings. Over time, the compounding effect of improved visibility, reduced cancellations, and better customer experience can meaningfully increase your delivery revenue — well beyond the cost of the subscription.

Setup for restaurants: what's required

Getting StockClerk running for a multi-channel restaurant typically takes around 15 minutes:

  • Connect your Eposnow POS with your API key from Back Office
  • Link Deliveroo through Otter (a 3-click OAuth process)
  • Link Uber Eats through Otter in the same workflow
  • Configure any buffer stock reserves for your walk-in customers
  • Run the initial sync to baseline all channels against your current Eposnow stock

From that point, StockClerk runs automatically. No daily maintenance, no manual updates, no checking that each platform reflects what's in your kitchen.

Simple, honest pricing

14-day free trial. No credit card required.

Starter
£50/mo
For restaurants and takeaways
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Common questions

Does StockClerk work with both Deliveroo and Uber Eats at the same time?
Yes. StockClerk manages stock propagation to multiple delivery channels simultaneously. When a sale occurs on any channel, all other channels are updated in real time. You can run Deliveroo, Uber Eats, and in-store service concurrently without any manual stock management.
How does the buffer stock feature work?
You can configure a buffer amount for any product — for example, keep 4 portions reserved for walk-in customers. StockClerk will subtract this buffer from the quantity it reports to delivery apps, so walk-in customers always have stock available even when delivery orders are flowing in.
Can StockClerk automatically pause a dish on all platforms when I run out?
Yes. When stock hits zero (or your configured minimum threshold), StockClerk marks the item as unavailable across all connected delivery platforms simultaneously. Customers browsing Deliveroo or Uber Eats will no longer see the item as orderable, preventing cancellations entirely.
Which POS systems does StockClerk support?
StockClerk currently has deep integration with Eposnow. Shopify and WooCommerce integrations are also supported for restaurants using those platforms. Uber Eats and Deliveroo are connected via Otter, which supports a wide range of POS integrations.

Ready to eliminate overselling for good?

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